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8 Skills That A Virtual Assistant Possess

by Jocelyn Fernandez in Admin Support, Services, Tips, Virtual Assistant, Website Management

Business often gives you too much work to do, especially if you are the owner of it. There are due dates to follow, data to be recorded, reports to be finished, queries to be answered and meetings to be scheduled and attended.

Doing all of these on your own? That will surely burn yourself out! You might not even be able to do some of it cause you might lack the expertise for that certain task. Even more, you might lose interest in it because of how boring the task is. As awful as it sounds, but you can’t and shouldn’t do everything all by yourself! You will always need someone to help you out, someone who can make the work faster, someone who’s able to give you the time to rest or can keep your mind at ease and lets you focus in the most important task at hand.

So, do you know who might be that SOMEONE is? If not, then let me tell you. They are the VIRTUAL ASSISTANTS! And here’s a list of the skills that a virtual assistant possess:

1. Email Management

You might not notice it but with the large number of emails that you are receiving every day, managing your inbox on your own can consume a great deal amount of time and we all know that as an owner of a company your time is very valuable. This is where a VA can help you. By giving the login details of your email account, your VA can manage your inbox and help you identify if which email should be prioritized. You can also make a template for responses and instruct your VA to use it whenever an email was received. Also, spam and unessential emails will always enter your inbox, your VA can delete them and this way, when you check the inbox of your email account, all you can see are the most important emails that urgently needs your response.

 


2. Voice Support

As busy as you are, you can’t always keep track of the queries that your customers have. But neglecting them would be too rude and this won’t have good feedback to your company. By, hiring a VA, you can entertain these queries by letting your VA handle the calls and only pass you the most urgent call that needs your attention.

 

 

3. Data Entry

Data are important, that’s why you need to make a back-up file by transferring it to another spreadsheet or adding it to a company’s database. Doing this task is easy but is time-consuming and certainly boring because of its repetitiveness. Hire a VA! And they will surely help you finish it in the blink of an eye.

 

 

4. Social Media Management

Nowadays, social media is one of the best ways to build up customers and market your products. It’s a bit time-consuming though and you might get tired of posting your products on it as you will update and do it every day. Getting a VA that has the expertise of social media marketing would do the job, just let them spend a few hours on it and they’ll surely produce satisfying results.

 

 

5. Tech/Website Management

Tech is the main trend today but not everybody is good at it. If you have a low skill level on it, you can easily get stuck and confused when exploring its uses. But you don’t have to be good at it, you can just hire a VA and let the VA do the job for you. The VA will help you develop your own website, install the plugins needed, fix the issues in your computer, etc.

 

 

6. Content Creation

Websites are essential today especially if you have a business since this is a way for a potential customer to get a hold of your business much easier and faster. A good website needs content to make it more appealing and entertaining. If you’re good at it you can write the content yourself, but if you’re not! Then I recommend that you get a VA to do the job. Instead of spending hours. Your VA will search the ideas for your content and will write it down themselves. A few times a week they’ll be able to add content on your blog and will keep your website more entertaining.

 

7. Lead Generation

For a business to prosper, getting more customer is essential. Generating a lead of potential customers is difficult and quite time-consuming. For you to save time and focus on other important tasks at hand, just make an instruction of what kind of leads do you want, then let your VA do the rest. This way your VA can provide you leads and it’s not some cold leads that gives you nothing but are warm leads that qualify the requirements of being a potential customer for your business.

 

8. Get the To-Do’s Off Your Plate

Now that you have a brief idea of what skills your VA might have and the tasks that they can do, you must now keep in mind that a clear instruction would greatly help your VA to be more productive. Give them a clear guide of what they must do, like giving the main task and under it are sub-tasks. You can also provide video tutorials or make an SOP (Standard Operating Procedure) or anything that can help your VA execute their job faster and efficient.


All of these are just a small scope of skills in a VA’s arsenal. You’ll be surprise of how wide and limitless their skills can be. Even more, you’ll be amazed by how easily you can find the right person with much expertise for the right job. Don’t limit your options! Don’t be afraid to get someone who can help you so much! Hire a VA! Come reach us at My Own VA!

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