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Showing posts tagged with: Admin Support

What does a Virtual Assistant Do?

by Jocelyn Fernandez in Admin Support, Virtual Assistant

 

What is a Virtual Assistant? What does a Virtual Assistant do? Virtual assistants have a wide scope of work. Generally, a virtual assistant provides professional administrative, technical, or creative assistance to clients remotely from a home or in the office.

In the business industry with the emergence of this modern era, collaborative manpower has always been important. As your business grows, make sure that you are not the only one who’s doing all the work. 

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What does a Great Virtual Assistant Line of Expertise

by Jocelyn Fernandez in Admin Support, Services, Virtual Assistant

benefits of hiring a Virtual Assistant

The benefits of hiring a great virtual assistant (VA) are diverse and well documented. The elevation in technology has made it possible for anyone to work anytime and anywhere as long as they have a high-speed internet connection. We are now in a distinct period where everything can be accomplished virtually. There are some companies who still hire regular employees, who get a regular payroll even in quiet times. However, companies do also have the option to hire virtual administrative assistants that only have to be paid by the work they have done.

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Virtual Assistants: Who are They?

by Jocelyn Fernandez in Admin Support, Human Resources, Virtual Assistant

Virtual Assistants, also known as VA, handle various administrative and professional services that work remotely from the client’s that they are working for. The time they spend working is tracked and optimized through specialized software. They are responsible for taking care of the client’s back-office and administrative tasks such as making use of the business’ core competencies which enable the company to grow and expand.

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Things Virtual Assistants Can Do For You

by Jocelyn Fernandez in Admin Support, Human Resource, Virtual Assistant

Virtual assistants can come in various types depending on their abilities and skills. Some are well-equipped with knowledge in logistics, while others are experts in web-based services such as email management, do research, and managing social media accounts.

We have listed down some of the things Virtual Assistants can assist you with.

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The Virtual Assistant’s Guide to Client’s from Hell

by Jocelyn Fernandez in Admin Support, Tips & Tricks, Virtual Assistant

Every Virtual Assistant had Experienced this…

It really doesn’t matter if you are a rookie virtual assistant or a customer service pro. Everyone has experienced those difficult clients that make any project a living hell.

The first step is to identify which type of client you have. All clients are not made the same. They come in all different sizes, attitudes, and demands. Some demands are realistic and others will have you pulling your hair out. But there is hope. Here are some profiles of those clients and how to spot them.

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Business’ Assistants

by Jocelyn Fernandez in Admin Support, Human Resource, Virtual Assistant

Virtual Assistants or VAs manage both online and offline works which are now in huge demand from entrepreneurs and businesses. A VA can assist a business owner “virtually” or online. They find this line of work challenging and fulfilling because, every day, there is another task to be assigned and no two days are the same.

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5 Awesome Benefits of Having a Virtual Assistant

by Jocelyn Fernandez in Admin Support, Human Resources, Virtual Assistant

It’s 2019! Computers, cell phones, and the internet are taking over this generation. Yet, businesses are not an exception. Business transactions can be easily done online today. Whether you are just starting up or managing an established business, you surely need to have staff. Virtual Assistants are what you need.

Curious and still having second thoughts? No worries, we have you covered. We have listed 5 benefits of having a Virtual Assistant.

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10 Characteristics Of An Online Personal Assistant

by Jocelyn Fernandez in Admin Support, Human Resource, Virtual Assistant

Information Technology nowadays has evolved into something that is very helpful to society such as creating jobs. The best example of this is the Virtual Assistant or sometimes called an Online Personal Assistant. They are kind and friendly, reliable, accurate, and do really love their job. Because of these values, company owners, always invest their time and money to those who are deserving of the position.

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CASE STUDY: Personalized Promo Product Sales Sheets

by Jocelyn Fernandez in Case Studies

BACKGROUND

Our client ProPatch USA, specializes in custom imprinted bicycle accessories such as patch kits and levers, bike bottles and cages, bike locks, bike stickers, cycling jerseys, and other accessories. This case study will show how MyOwnVA increased their sales by creating personalized product sales sheets for their prospects and inactive clients.

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CASE STUDY: Order Processing for Promotional Products

by Jocelyn Fernandez in Admin Support, Case Studies

BACKGROUND

We started working with MyPaperCups in 2011 when they were just a startup. Now the company is one of the largest custom paper cup distributors in Australia with thousands of customers. These include small customers from independent coffee shops to some of the largest, best-known brands in the world including Coca-Cola, Porsche, Instagram, Samsung, Reebok, and many more. MyPaperCups has come to rely on MyOwnVA to provide customer support for all its day-to-day transactions. We’ve become an integral part of the company’s business, offering support for lead generation, estimating, order processing, graphic design, marketing, social media management, and order tracking.

This case study will examine how MyOwnVA has helped MyPaperCups solve problems, locate new accounts, provide superior service, and ensure the best customer experience.

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