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Showing posts tagged with: BPO in the Philippines

What does a Great Virtual Assistant Line of Expertise

by Jocelyn Fernandez in Admin Support, Services, Virtual Assistant

benefits of hiring a Virtual Assistant

The benefits of hiring a great virtual assistant (VA) are diverse and well documented. The elevation in technology has made it possible for anyone to work anytime and anywhere as long as they have a high-speed internet connection. We are now in a distinct period where everything can be accomplished virtually. There are some companies who still hire regular employees, who get a regular payroll even in quiet times. However, companies do also have the option to hire virtual administrative assistants that only have to be paid by the work they have done.

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How to Give Your Remote Team Access to Your Amazon Seller Central Account

by Jocelyn Fernandez in Amazon, Tips & Tricks, Virtual Assistant

The first step you take as an Amazon seller after hiring a virtual assistant, an agency, or a remote partner is to give them access to your Amazon Seller Central Account.

This access is necessary for your partner to conduct operations on your seller central account. It enables them to gather reports, data, or campaign management activities like creating new listings, promotions, campaigns, adding keywords, and uploading products.

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The Virtual Assistant’s Guide to Client’s from Hell

by Jocelyn Fernandez in Admin Support, Tips & Tricks, Virtual Assistant

Every Virtual Assistant had Experienced this…

It really doesn’t matter if you are a rookie virtual assistant or a customer service pro. Everyone has experienced those difficult clients that make any project a living hell.

The first step is to identify which type of client you have. All clients are not made the same. They come in all different sizes, attitudes, and demands. Some demands are realistic and others will have you pulling your hair out. But there is hope. Here are some profiles of those clients and how to spot them.

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A Powerhouse for BPO Companies: Virtual Assistants in the Philippines

by Jocelyn Fernandez in Benefits, General, Online Marketing

The Philippines is a well-acknowledged country when it comes to the workforce especially in the BPO (Business Process Outsourcing) industry. In fact, ESEAN Briefing (2017) indicated that the Philippines beat Mumbai as the “2nd ranking BPO destination”. In addition, Global Innovation Inc. (2017) phrased in one of their articles that “the country (Philippines) remains to be an attractive place for investors to outsource some of their services.” A number of studies have also supported these acknowledgments which leads us to the question “What makes the Philippines a competent country in the BPO industry?”

While one can think of several reasons why the Philippines has become the BPO hub in Asia, studies have pointed out the most common ones. Below are four of the most common reasons.

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