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Showing posts tagged with: Customer Service

Important Customer Service Lessons From Amazon CEO Jeff Bezos

by Jocelyn Fernandez in Admin Support, Amazon, Tips

Jeff Bezos, the CEO of Amazon, has been greatly known for his business philosophies. He doesn’t forget the primary stakeholder of every business which is the “Customers”. When putting up a business, we should seek the customer’s satisfaction as this will make them come back to your service and product. Thus, will keep your business on the run. Let’s have a look at what Jeff Bezos shared about Customer Service, which should also be equipped by Virtual Assistants.

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Virtual Assistants: Who are They?

by Jocelyn Fernandez in Admin Support, Human Resources, Virtual Assistant

Virtual Assistants, also known as VA, handle various administrative and professional services who works remotely from the client’s that they are working for. The time they spend working is tracked and optimized through specialized software. They are responsible for taking care of the client’s back-office and administrative tasks such as making use of the business’ core competencies which enable the company to grow and expand.

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