Jeff Bezos, the CEO of Amazon, has been greatly known for his business philosophies. He doesn’t forget the primary stakeholder of every business which is the “Customers”. When putting up a business, we should seek the customer’s satisfaction as this will make them come back to your service and product. Thus, will keep your business on the run. Let’s have a look at what Jeff Bezos shared about Customer Service, which should also be equipped by Virtual Assistants.Read more
In the previous two decades, consumer practices and trends have changed the ways in which brands advertise their products and drive sales. Because of smartphones and other mobile devices, most of the consumers have the internet available at all times. This allows them to make thoughtful and informed purchases by having the ability to search for product details and reviews on web-based platforms. This consumer behavior has continued the exponential growth of Google and Amazon’s paid search marketing.Read more
- VAs are experts in their own niche and understand your business thoroughly.
- VAs are skilled in multiple areas and they can focus on several vital tasks simultaneously.
- Virtual Assistants specialize in a specific skill set. For example, a marketing or PR virtual assistant only does marketing or PR work. Other virtual assistants do a variety of duties but within a specific industry. For example, a real estate virtual assistant does many tasks, but only for Realtor clients.
- Share the tasks on which you don’t have that much expertise. This way, you can concentrate on your core business functions.
- VA can benefit your business by completing the specialized work.
- Get access to world-class talent and comparatively lower costs.
- Would allow your time to spend on managing the important tasks in your business and less time managing your mundane tasks like scheduling, researching, social media, and more to make sure your business is more productive.
- The major upside to all of this is that virtual assistants are long-term contracted work. This means a lot of costs being saved as opposed to hiring an actual assistant. While there may be a bit more in upfront costs considering virtual assistants can be a bit more expensive than hiring a physical assistant, it can mean a lot of money being saved further down the line, which is an important aspect to think about. VAs cut down on operational expenditures. And with VAs, you no more have to pay for any employee benefits.
Virtual assistants can come in various types depending on their abilities and skills. Some are well-equipped with knowledge in logistics, while others are experts in web-based services such as email management, do research, and managing social media accounts.
We have listed down some of the things Virtual Assistants can assist you with.Read more
Every Virtual Assistant had Experienced this…
It really doesn’t matter if you are a rookie virtual assistant or a customer service pro. Everyone has experienced those difficult clients that make any project a living hell.
The first step is to identify which type of client you have. All clients are not made the same. They come in all different sizes, attitudes, and demands. Some demands are realistic and others will have you pulling your hair out. But there is hope. Here are some profiles of those clients and how to spot them.Read more