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Showing posts tagged with: Virtual Assistant

Important Customer Service Lessons From Amazon CEO Jeff Bezos

by Jocelyn Fernandez in Admin Support, Amazon, Tips

Jeff Bezos, the CEO of Amazon, has been greatly known for his business philosophies. He doesn’t forget the primary stakeholder of every business which is the “Customers”. When putting up a business, we should seek the customer’s satisfaction as this will make them come back to your service and product. Thus, will keep your business on the run. Let’s have a look at what Jeff Bezos shared about Customer Service, which should also be equipped by Virtual Assistants.

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What does a Virtual Assistant Do?

by Jocelyn Fernandez in Admin Support, Virtual Assistant

 

What is a Virtual Assistant? What does a Virtual Assistant do? Virtual assistants have a wide scope of work. Generally, a virtual assistant provides professional administrative, technical, or creative assistance to clients remotely from a home or in the office.

In the business industry with the emergence of this modern era, collaborative manpower has always been important. As your business grows, make sure that you are not the only one who’s doing all the work. 

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Increase Your Sales Performance with Amazon Paid Search

by Jocelyn Fernandez in Admin Support, Amazon, Online Marketing, Services, Tips, Virtual Assistant

In the previous two decades, consumer practices and trends have changed the ways in which brands advertise their products and drive sales. Because of smartphones and other mobile devices, most of the consumers have the internet available at all times. This allows them to make thoughtful and informed purchases by having the ability to search for product details and reviews on web-based platforms. This consumer behavior has continued the exponential growth of Google and Amazon’s paid search marketing.

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How Virtual Assistant Works

by Jocelyn Fernandez in Admin Support, Human Resource, Services, Virtual Assistant

  • VAs are experts in their own niche and understand your business thoroughly.
  • VAs are skilled in multiple areas and they can focus on several vital tasks simultaneously.
  • Virtual Assistants specialize in a specific skill set. For example, a marketing or PR virtual assistant only does marketing or PR work. Other virtual assistants do a variety of duties but within a specific industry. For example, a real estate virtual assistant does many tasks, but only for Realtor clients.
  • Share the tasks on which you don’t have that much expertise. This way, you can concentrate on your core business functions.
  • VA can benefit your business by completing the specialized work.
  • Get access to world-class talent and comparatively lower costs.
  • Would allow your time to spend on managing the important tasks in your business and less time managing your mundane tasks like scheduling,   researching, social media, and more to make sure your business is more productive.
  • The major upside to all of this is that virtual assistants are long-term contracted work. This means a lot of costs being saved as opposed to hiring an actual assistant. While there may be a bit more in upfront costs considering virtual assistants can be a bit more expensive than hiring a physical assistant, it can mean a lot of money being saved further down the line, which is an important aspect to think about. VAs cut down on operational expenditures. And with VAs, you no more have to pay for any employee benefits.

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Online Virtual Assistant: Its Definition and Functions

by Jocelyn Fernandez in Admin Support, Human Resource, Virtual Assistant

Having less time is a big no in entrepreneurship. Fulfilling orders, responding to customers, and managing your social media accounts are some possible tasks you must do when you already started out your own company. Doing those responsibilities will cost so much of your time and may lead to a problem for sure. Though you can hire some full-time employees to perform those tasks, it may be costly on your part.

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What does a Great Virtual Assistant Line of Expertise

by Jocelyn Fernandez in Admin Support, Services, Virtual Assistant

benefits of hiring a Virtual Assistant

The benefits of hiring a great virtual assistant (VA) are diverse and well documented. The elevation in technology has made it possible for anyone to work anytime and anywhere as long as they have a high-speed internet connection. We are now in a distinct period where everything can be accomplished virtually. There are some companies who still hire regular employees, who get a regular payroll even in quiet times. However, companies do also have the option to hire virtual administrative assistants that only have to be paid by the work they have done.

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Virtual Assistants: Who are They?

by Jocelyn Fernandez in Admin Support, Human Resources, Virtual Assistant

Virtual Assistants, also known as VA, handle various administrative and professional services who works remotely from the client’s that they are working for. The time they spend working is tracked and optimized through specialized software. They are responsible for taking care of the client’s back-office and administrative tasks such as making use of the business’ core competencies which enable the company to grow and expand.

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Things Virtual Assistants Can Do For You

by Jocelyn Fernandez in Admin Support, Human Resource, Virtual Assistant

Virtual assistants can come in various types depending on their abilities and skills. Some are well-equipped with knowledge in logistics, while others are experts in web-based services such as email management, do research, and managing social media accounts.

We have listed down some of the things Virtual Assistants can assist you with.

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The Virtual Assistant’s Guide to Client’s from Hell

by Jocelyn Fernandez in Admin Support, Tips & Tricks, Virtual Assistant

Every Virtual Assistant had Experienced this…

It really doesn’t matter if you are a rookie virtual assistant or a customer service pro. Everyone has experienced those difficult clients that make any project a living hell.

The first step is to identify which type of client you have. All clients are not made the same. They come in all different sizes, attitudes, and demands. Some demands are realistic and others will have you pulling your hair out. But there is hope. Here are some profiles of those clients and how to spot them.

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8 Skills That A Virtual Assistant Possess

by Jocelyn Fernandez in Admin Support, Services, Tips, Virtual Assistant, Website Management

Business often gives you too much work to do, especially if you are the owner of it. There are due dates to follow, data to be recorded, reports to be finished, queries to be answered and meetings to be scheduled and attended.

Doing all of these on your own? That will surely burn yourself out! You might not even be able to do some of it cause you might lack the expertise for that certain task. Even more, you might lose interest in it because of how boring the task is. As awful as it sounds, but you can’t and shouldn’t do everything all by yourself! You will always need someone to help you out, someone who can make the work faster, someone who’s able to give you the time to rest, or can keep your mind at ease and lets you focus on the most important task at hand.

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