Virtual assistants can come in various types depending on their abilities and skills. Some are well-equipped with knowledge in logistics, while others are experts in web-based services such as email management, do research, and managing social media accounts.
We have listed down some of the things Virtual Assistants can assist you with.Read more
Every Virtual Assistant had Experienced this…
It really doesn’t matter if you are a rookie virtual assistant or a customer service pro. Everyone has experienced those difficult clients that make any project a living hell.
The first step is to identify which type of client you have. All clients are not made the same. They come in all different sizes, attitudes, and demands. Some demands are realistic and others will have you pulling your hair out. But there is hope. Here are some profiles of those clients and how to spot them.Read more
Virtual Assistants or VAs manage both online and offline works which are now in huge demand from entrepreneurs and businesses. A VA can assist a business owner “virtually” or online. They find this line of work challenging and fulfilling because, every day, there is another task to be assigned and no two days are the same.Read more
by Jocelyn Fernandez in Case Studies
Our client ProPatch USA, specializes in custom imprinted bicycle accessories such as patch kits and levers, bike bottles and cages, bike locks, bike stickers, cycling jerseys, and other accessories. This case study will show how MyOwnVA increased their sales by creating personalized product sales sheets for their prospects and inactive clients.
We started working with MyPaperCups in 2011 when they were just a startup. Now the company is one of the largest custom paper cup distributors in Australia with thousands of customers. These include small customers from independent coffee shops to some of the largest, best-known brands in the world including Coca-Cola, Porsche, Instagram, Samsung, Reebok, and many more. MyPaperCups has come to rely on MyOwnVA to provide customer support for all its day-to-day transactions. We’ve become an integral part of the company’s business, offering support for lead generation, estimating, order processing, graphic design, marketing, social media management, and order tracking.
This case study will examine how MyOwnVA has helped MyPaperCups solve problems, locate new accounts, provide superior service, and ensure the best customer experience.